Return Policy For Non Defective Product
Due to the nature of electronic markets is a common occurrence to not meet the expectations of the final recipient of the product of their choice, due to the lack of the physical contact with the purchased item.
The anis.gr supporting E-Commerce, it gives you the ability, through the completeness of the descriptions of which display the pages, to enjoy the privilege of direct contact with the products available from the screen of your pc, quickly and easily.
Wanting to cover but even more to our customers, to showcase the benefits of the use of internet in our daily purchases, we offer the possibility of returning the product. Below you can see the conditions and the ways to return non-defective products.
Conditions Of Return
The consumer has a period of 14 calendar days to withdraw from the contract if it has made purchases without stating reasons, and only charge the cost of returning the product. The asian side has to return the money, including delivery costs (if this is a mistake of the company) within 14 calendar days from the day on which he was informed by the consumer that backs off.
The consumer is responsible for any reduction in the value of the product, only if he made a bad use of them.
Return process
Pack the product in a larger box to protect it during shipping.
Place inside the package that you create a document in which you explain the way in which you want to resolve the balance, if the product qualifies for return.
The returned products must be in their original condition and packaging in order to be accepted for return.
Send the parcel with the way that you wish, consideration Returns Department. Please note that the return costs are charged to the customer, except in the cases of change of products that due to our fault (for example , another product from what you ordered, of a different size from what you ordered, so the relevant expenses will be borne by us).
Returns that are shipped with charging recipient will not be accepted and will be returned to the sender with its own burden.
We would like to point out that in the event that the product does not meet the above requirements will be returned to the sender with the same charge.
For more information we are always available either by phone at 26710 41049 mob 6985020508, or via e-mail at aniskefalonia@yahoo.com
